Have you, a family member or a friend recently been in an accident? Would you like to know what you need to do next? The follow are a few of the common questions people usually have after an accident.

What do I do first?
  • Check for injuries. Life and health are more important than damage to vehicles.
  • Make note of specific damages to all vehicles involved.
  • Collect information from the other driver(s). (See below for more details)
  • Call the police, even if the accident is minor.
  • Collect witness's contact information.

    What information should I collect at the scene of an accident?
  • The date, time and location of the accident.
  • The other driver's name, address, date of birth, telephone number, driver's license number and expirations date, and insurance company.
  • The other car's make, year, model, license plate number and expiration date, and vehicle identification number.
  • The names, addresses, telephone numbers and insurance companies of the other car's legal and registered owners - if the driver does not own the car.
  • The names, addresses, and telephone numbers of any passengers in the other car.
  • The names, addresses and telephone numbers of witnesses to the accident. Ask them to stay to talk to the police. If they insist on leaving, ask them to tell you what they saw and write everything down.

    Do I have the right to select the shop that will repair my vehicle?
    Yes. You have the right to select the repair shop of choice. In many situations your Insurance Company will try to get you to use on of their certified / approved shops, but you do have to make the ultimate decision of where you would like to have your vehicle repaired. Once you have made your decision, be sure to notify your Insurance Company or Agent. If the vehicle is not at the shop of choice, ask for it to be brought to that shop.

    Who is responsible for the repairs?
    The Auto Body shop is responsible for the repairs. It is important that you select a repair shop that has professionally trained technicians and state of the art facilities to restore your vehicle to its pre-accident condition. European Autobody has a highly trained and experienced team on site that will ensure that your vehicle gets the proper care and service it requires.

    Do I have to report the accident?
    You should always contact the police if you are in an accident, no matter how minor.

    Who pays for the damages?
    If you are to blame for an accident, your liability insurance will pay the other driver for property damage and personal injuries up to your policy's limits. If you are not at fault, the other drivers liability insurance pays for your car damage and/or personal injuries.

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